CRM Consultant

Located in Lisbon

About Truewind

Truewind is a well-established global solutions provider and an Elite OutSystems partner, specialized in guiding and accelerating our customers’ journey through their agile development & digital transformation to overcome the business challenges of today for a more productive and profitable tomorrow.

Truewind has 200+ employees with offices in the US, UK, Portugal & Brazil and more than 20 years of experience developing sterling software to the world.

Responsibilities

• Manage and monitor the evolution of a CRM system;
• Interact with integration analysts/architects to understand software requirements and assess their impact on processes that support the application;
• Manage application evolution needs and define solutions for new functionalities and integrations;
• Prepare and test new versions of the CRM system;
• Provide assistance for the escalation of incidents related to the use of the application as well as its local resolution;
• Ensure effective communication with all levels of technical and departmental resources;
• Interact with multiple priorities in an extremely dynamic environment, initiating necessary tasks and ensuring complete follow-up;
• Become a Truewinder.

Key Requirements

• Bachelor’s degree in Computer Engineering, Management, Informatics Management, Systems Engineering, Mathematics or Applied Mathematics;
• More than 2 years of relevant working in CRM projects;
• Functional and technical design of CRM solutions;
• Proven experience in implementation and integration projects;
• Knowledge in Microsoft Dynamics CRM will be valued;
• Knowledge in GDPR is valued;
• Good analytical, organizational and planning skills;
• Excellent communication and customer orientation skills;
• High sense of responsibility and rigor in the execution of tasks;
• Pro-activity and team spirit;
• Written and oral fluency in English.

What we have for you

• Global Company working side by side with a great, dynamic and tuned team on multiple geographies;
• Career development with the support and coaching of experienced seniors members;
• Healthy work environment and health insurance;
• Cool and fun activities.

How to apply

You can apply now by clicking the button below and submit your application through our form.

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