During the Covid-19 pandemic, we were fraught with challenges as we needed to maintain the same level of customer service while dealing with various obstacles brought on by the pandemic. As a result, it became imperative that we design models that allowed us to integrate messaging systems, video, and call mechanisms to conduct meetings and appointments online.

Watch our session on-demand below to find out how to can integrate the cloud communications platform – Twilio with OutSystems and how Truewind was able to respond quickly to the challenges set before us during the process.

View the next session: OSDC Talks – The Pandemic and IoT: How OutSystems technology helped triage patients

View more OSDC 2021 sessions here.