During the Covid-19 pandemic, we were fraught with challenges as we needed to maintain the same level of customer service while dealing with various obstacles brought on by the pandemic. As a result, it became imperative that we design models that allowed us to integrate messaging systems, video, and call mechanisms to conduct meetings and appointments online.
Watch our session on-demand below to find out how to can integrate the cloud communications platform – Twilio with OutSystems and how Truewind was able to respond quickly to the challenges set before us during the process.
Published 6th April 2022
Sónia Isidoro
Marketing Manager at Truewind