RANDSTAD - MYRANDSTAD

Built 100% in OutSystems with the help of Truewind, the technology partner. As a result, Randstad developed and deployed an app MyRandstad in 8 weeks that achieved a user adoption of 3,500+ users and still growing with expectations to achieve several million in the months to come.

Challenge


The process of managing shift work schedules was a manual process and difficult to manage in a consistent way. Amidst the struggle, Randstad's IT department identified the need to develop a customized mobile app to centralize this information. Randstad is a multinational that needed to assemble the information, and provide a consistent mobile user experience across several countries. This was a complicated IT challenge requiring a global solution.

Randstad App

Goals


Centralize the information;

A global solution;

Provide a rich end-user experience;

Reduce paper usage during the process;

Key Figures

 

3 full-time developers
 

1/3 time saved using OutSystems 

 8 development weeks

35 00 active users
 

+25% client retention

4 implemented countries 

  The true partnership happens when we can achieve a high level of commitment and performance on a multicountry, multi-language, multi-timezone and multi-technology level of the relationship. Truewind, is a people first, a forward-thinking company that has successfully partnered with our team, vision and goals to make this project a significant accomplishment.


GONÇALO VILHENA
Randstad  CIO

Solution


Truewind conceived, designed and implemented a solution called “MyRandstad". MyRandstad is a mobile app developed with the OutSystems Low Code platform due to its speed of delivery for mobile and web apps, ability to innovate quickly, and offer a robust user experience. The app provides a clear view of all shift scheduling and allows contingent staff to allocate their time for an additional work shift. In addition, it is an efficient way to communicate directly with Randstad. MyRandstad is now available on both the iOS and Android platforms. Truewind leveraged its own agile development methodology to identify the best solution for the organization and drive Randstad's project through the different stages to a successful outcome.

Results


Upon completion of the initial pilot phase that included 3,500 users, in four countries (Portugal, Switzerland, Belgium and Italy) Randstad reported they were scaling out to 50,000 users in the third quarter after MyRandstad's release. In the coming months, the expectation is to reach higher application adoption with several million users. With this platform, clients view Randstad as a complete Human Resources provider offering the full-service Tech & High Touch value they’ve been looking for.